Quality Assurance (QA) Lead

Remote - Austin, TX

About Rugiet:Rugiet is a pioneering direct-to-consumer telehealth company that's revolutionizing men's health with innovative, discreet, and effective solutions. As one of the fastest-growing companies in the country, we are driven by a mission to empower individuals to take control of their well-being. We are building cutting-edge technology to deliver exceptional patient experiences, and the quality of our products is paramount to our success.

Position Overview:We are seeking a highly skilled and motivated QA Lead to champion quality across our product development lifecycle. This is a critical role where you will take full ownership of our quality assurance efforts, blending hands-on manual testing with the strategic vision to build and implement robust automated QA frameworks. If you're a meticulous problem-solver with a passion for excellence, a knack for process improvement, and the ability to lead and mentor, we invite you to join our rapidly growing team.

What You'll Do (Key Responsibilities & Day-to-Day Duties):

  • Own QA Strategy: Take full ownership of all quality assurance initiatives, defining and driving the strategic direction for QA at Rugiet.
  • Manual Testing Leadership: Lead and actively conduct hands-on manual QA testing across all product features, enhancements, and bug fixes to ensure every aspect meets our rigorous quality standards before release.
  • Automated QA Pioneer: Spearhead the introduction and implementation of automated testing frameworks (e.g., for regression, performance, and integration testing), building scalable and efficient solutions that elevate our QA capabilities.
  • Process Architect: Design, implement, and continuously maintain a comprehensive and robust QA process, ensuring all testing activities are aligned with industry best practices and our ambitious project goals.
  • Team Leadership & Mentorship: Manage and mentor one other dedicated QA team member, fostering their growth, ensuring effective execution of all QA activities, and cultivating a collaborative environment.
  • Cross-Functional Collaboration: Work closely with product managers, backend engineers, and frontend engineers to establish clear testing schedules, align QA efforts with development cycles, and ensure seamless delivery.
  • Defect Management: Diligently document and track defects, collaborating directly with engineers to ensure timely resolution of all identified issues.
  • Quality Advocate: Provide clear, concise, and actionable feedback to developers, product managers, and other stakeholders regarding quality issues, test outcomes, and overall product readiness.
  • Continuous Improvement: Proactively monitor and enhance our QA processes, tools, and methodologies to maximize efficiency, accuracy, and overall product quality.

What You'll Bring (Required Skills & Experience):

  • 5+ years of dedicated experience in Quality Assurance, with a strong emphasis on hands-on manual testing.
  • Proven leadership experience in QA, including successfully setting up, managing, and optimizing QA processes from the ground up.
  • Hands-on expertise with automated testing tools and frameworks (e.g., Selenium, Cypress, Playwright, or similar).
  • A strong understanding of software development lifecycles (SDLC) and various QA methodologies.
  • Experience working with version control systems like Git.
  • Exceptional communication and leadership skills, with a demonstrated ability to mentor junior team members and collaborate effectively across diverse cross-functional teams.

Bonus Points (Nice to Have):

  • Experience with Continuous Integration/Continuous Delivery (CI/CD) pipelines.
  • Familiarity with performance testing concepts and tools.
  • Knowledge of scripting languages like Ruby or Python to aid in automation efforts.
  • Proven experience working in agile development environments.
  • Prior experience in directly leading or managing a team of Junior/Mid-level QA team members.

Who You Are (Soft Skills):

  • Detail-Oriented: You possess an unwavering focus on details, committed to delivering products of the highest quality.
  • Problem-Solver: You exhibit strong problem-solving skills and a proactive approach to identifying, analyzing, and mitigating potential risks.
  • Clear Communicator: You have the ability to communicate complex timelines and testing progress clearly and effectively to both technical and non-technical stakeholders.
  • Collaborative & Independent: You are a collaborative team player who can also work autonomously, take initiative, and drive projects forward when necessary.

Why Join Rugiet?

At Rugiet, you'll be instrumental in ensuring the reliability and excellence of our products, directly contributing to the trust and satisfaction of our patients. We offer a competitive salary, comprehensive benefits, and the exciting opportunity to shape the quality landscape of a rapidly expanding and impactful telehealth brand.

Ready to elevate quality at one of the nation's fastest-growing health companies? Apply Today!